It’s a very awkward situation when your WiFi is connected but no internet Access error appears. Today the internet has become a basic need of our life. So when we see that WiFi not showing up or no internet access, it seems our life has ended.
In this post, we will explain in simple terms how you can fix WiFi connected but no internet access error on your Windows PC. There are explained 10 tested methods. This post will also discuss that;
- What does it mean when it says connected no Internet?
- Can connect to wireless but no internet?
- How do I fix WiFi connection but no Internet access?
- Why does my WiFi keep cutting out?
- Is my internet working or not?
- How to connect to router?
If you see this message “internet may not be available“ on your laptop or computer, then don’t worry. You have to follow below mentioned tweaks to fix WiFi connected but no internet access error.
10 Steps To Solve WiFi connected but no internet Access Issue
If you ever stuck with this confusing yet frustrating situation where your WiFi not connecting. Then you have to start with your router.
Step 1- Start With Your Router/Modem To Fix No Internet Access
Before applying other fixes start from the very beginning. Internet may not be available due to router problems. There might be a problem with the driver for the WiFi adapter. To identify, try to connect to router using other devices. such as android mobile and see if it connects. If it working then there is a problem with your device. Your device is corrupted and cannot be trusted.
But if WiFi connected but no internet access error appears on other device as well. Then it’s clear cut sign that router is faulty due to which no internet access error appears.
The first easiest way to fix WiFi connected but no internet access problem is to restart your router or modem. Some of you might say that it’s sound silly but most of the time it fixes no internet connection problem. How?
Because restart makes caches memory clean and also fixes other auxiliary network issues including faulty software problems. To restart router/modem and see if it is the internet working;
- Turn off router/modem
- Wait for 30 seconds
- About one minute later turn on router/modem.
- Wait for a few minutes and check.
In most cases it fixes connected to WiFi but no internet access issues in router/modem.
Step 2 – Check Modem Lights and See Internet Connection Working
Sometimes issues relating to WiFi connected but no internet access occurs when there is broken internet cable. It could also be due to service disruption or anything else which is on the part of internet service provider. But how can you know if internet not working due to internet provider or internet is slow.
There are some things to do on the internet to fix connection problems specially no internet access error. First, check if the “internet light” and “DSL light” are on and are not blinking. If the ADSL/DSL light is permanently on then ideally there shouldn’t exist connected but no internet access error.
On the other hand if DSL light is flickering then contact you internet service provider and ask them to replace your modem/router.
Step 3 – Run Windows Network Troubleshooter
If you have already check that phone not connecting to WiFi, then main problem lies in your PC. Check your computer network settings. If PC or laptop not connecting to WiFi, run Windows troubleshooter. It’s a built-in utility doesn’t always fix network connect error but it worth a try before you proceed to next setup.
To run Windows network troubleshooter on Windows press Windows+ I key to open Settings. Then click on Network & Internet, a list will appear find Status and click on it. Select Network troubleshooter and then follow steps and see if connected no internet access problem resolves.
If after running troubleshooter it doesn’t solve WiFi connected but no internet access issues don’t worry at least, it will tell you reasons why you can’t connect to router.
Step 4 – Clear DNS Cache
Another reason why you are seeing WiFi connected but no internet access icon is due to DNS cache conflict. When you visit websites the DNS cache stores a virtual image of them. It causes page to load quickly because DNS already has image of it.
What is the purpose of DNS cache? It’s main purpose is to load page fast. When you browse any URL, the operating system first check DNS cache. If the exact URL request is available in cache then OS get that data and load Page.
This DNS cache can get corrupt overtime. When you visit unsecured site, it forcefully download spyware or malware. Sometime adds on sites also contains malicious codes which corrupt DNS cache. Ultimately when DNS get corrupted you start to face connected no internet access error.
If your DNS server not available or DNS server not responding in windows 10 WiFi. Then you need to clear its cache memory. To do that;
- Press Windows + R and type “cmd.” It will open the command prompt.
- Once it opens type “ipconfig/flushdns” command and then press enter.
This process will clean DNS cache. After that restart your PC and see if it has fixed your WiFi connected but no internet issue.
Step 5 – Check For Outdated Wireless Mode
The internet speed depends on what mode or standard your router uses while accessing internet. The most common standards which router use are 802.11g, 802.11n, 802.11b, and 802.11ac. If your WiFi connected but no internet error doesn’t solve, it may be because of old and slow mode which is 802.11b. While 802.11ac is latest mode.
Now if your router is based on latest mode but it’s running on old mode. This conflict causes dis-connectivity issues that’s why you are face connected no internet issue.
If your computer not connecting to internet due to this problem then first check your router details. For that one again open command prompt and type “ipconfig.” You will see following information.
Copy IPv4 address and enter it in browser URL. This way you can log in to your router setting. Now it will ask for username and password. Once you are in find “wireless mode” option and then change that mode to 802.11b. Before exiting save change. Restart your WiFi and see if it fixes the problem of WiFi connected but no internet access.
Step 6 – Check IP Address Setting
Sometimes problem of WiFi connected but no internet access also occurs when there is IP address conflict. This conflict happens when two or more device has same IP address. In this situation both devices will tell you that there is no internet connection.
One common cause of conflict is when you have multiple wireless routers connected to the same network. To fix this issue open command prompt and type “ipconfig/release”. A new IP address will be provided by the server for your computer.
If this command doesn’t solve WiFi connected but no internet than Press Windows + R a dialog will appear. Here type “ncpa.cpl” and press enter. A new window will open which will list all network connections. Choose network, right-click on it, and select “properties”. Select Internet protocol 4 (IPv4).
It will again open dialog box, here select “obtain an IP address automatically” and “obtain DNS server address automatically”.
Now all is done restart your router and check in WiFi connected but no internet error disappears. If this step doesn’t solve your problem then your router is faulty, you need to change it.
Step 7 – Update Network Driver
Old wireless card driver is another reason you seeing WiFi connected but no internet error. If none of the above fixes resolve no internet access problem, than follow this step.
Click on “Windows button” type “Device manager”. You can also access device manager through pressing “Windows+ R” key.
If you notice yellow marks on network adapters it shows that you have old driver in your system. When you try update network driver the system will ask you to choose whether you allow “search automatically for updated driver software” or manually.
Once you finish installing and update driver restart you PC and hopefully it will permanently solve your WiFi connected but no internet access error.
Step 8 – Disable Security Software
Another plausible explanation why your WiFi connected but no internet access is appearing is PC security software. These software sometimes prevent PC from accessing internet specially untrustworthy sites. If you have installed any software to remove Windows malware then disable it see if it’s solves no internet access issue.
Step 9 – Reset Windows PC
If you can’t really think of any other way to fix WiFi connected but no internet access error then resetting Windows PC is probably the best option. This you won’t lose any important program and you will also be able to solve connected to WiFi but no internet problem.
You should only adopt this step if you are certain that connected no internet problem lies only with your computer.
Step 10 – Check Proxy Server Settings
The last but not least issue which can cause connected to WiFi but no internet error might be a change in proxy server settings. If you recently have made any changes in proxy server then undo these changes.
If you are using your computer in a corporate environment, overtime it may add some custom proxy server settings from that network. So undoing settings is the only option to connect internet.
The great news is that you don’t need to factory restore anything to fix WiFi connected but no internet issue. If you try all or any of these above mentioned steps, you will definitely resolve why your WiFi connected but no internet access is granted.
This is how to fix internet connection problem in Windows 10/7/8. If you have any other solution to fix WiFi connected but no internet, under your sleeves then do share with us.